Forum Discussion

Re: I have sound issues on Really channel, any ideas

Really channel has been experiencing sound problems for a few days, where the sound cuts out for a split second.  This keeps happening every few seconds or so.  Other Virgin customers have been reporting the same problem across the country, so it is nothing to do with Virgin boxes or internet connections.  Some people have said the problem also exists on Freesat.  This suggests the problem is where the signal for Really channel originates.  Can Virgin Media please look into this problem?  Thank you.

1 Reply

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team

    Hi all 🙂

    Thanks for posting. This was a known issue under fault reference F011283770 and was fixed on the 28th April.

    If anyone still has any further issues with this channel, please let us know.