Forum Discussion

Grubbie's avatar
Grubbie
Just joined
4 days ago

Do I have to return TIvo Box or do I recycle Locally

I have two Tivo boxes can you confirm if these need to be recycled by me or returned to Virgin?

3 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person

    The kit that needs returning is advised on the following VM page**, along with links to request returns packaging, print your own labels, links to your nearest yodel store etc

    https://www.virginmedia.com/help/return-or-recycle-equipment

    EDIT

    **If you have recently joined VM and have non-Virgin Media equipment from a previous provider or older Virgin Media equipment and wish to send it for recycling. Please follow this link to create a new pre-paid label to return it to VM.

    Alternatively, you can take the kit to your local O2 store or your local recycling centre. You can find out where here https://www.recyclenow.com/recycling-locator

    • jpeg1's avatar
      jpeg1
      Alessandro Volta

      Under the WEEE Regulations, companies are required to recycle any electrical equipment that they have provided. 

      But VM seem to have a somewhat relaxed interpretation of what is included in the rules, by providing a rather limited list of items. 

      Having obtained a returns package from VM, I included all their redundant items, including older devices not on their published list. I hope they appreciated the opportunity to recycle more items than they had expected to receive. 

      https://www.gov.uk/guidance/regulations-waste-electrical-and-electronic-equipment

  • Mr_K's avatar
    Mr_K
    Knows their stuff

    Are VM paying transport costs to the 'nearest recycling centre'? Its their rented equipment, they are responsible for recycling ( and planting a tree for each dead box, to be carbon neutral like the nice company they are 😀)