VM Landline failed
VM landline ex telewest siamese twin cable style previously reliable for 20 plus years has developed a problem. Loud distorted noise instead of dial tone & unable to make calls out. For calls in the phone rings and can be answered but are so distorted that neither end can communicate. No area issues shown on the web page and I have disconnected the extension phones and swapped out the main phone with all three phones showing identical symptoms so am reasonably sure its external to the house. Broadband and TV remain functional.
Obviously calling 150 doesn't work. Trying to call from a mobile has limited success as very limited mobile reception at home so the call drops before I get support to understand the issue. Calling from away and no they can't expect me to answer the landline because I am not there and yes I am sure it is a VM hardware POT landline not a BT or other supplier line or a VOIP line.
Can anyone please take up this issue or suggest how to report this to someone who both knows what I am talking about and can get it fixed.
Thanks