I want to transfer my home phone number with Vonage to my Virgin phone line once my virgin home phone moves on to the fibre connection on 16 May. How do I go about this? Thanks.
Good morning Neildenham
Thanks for posting and welcome to the community.
We can assist with this via PM. I'll send this to you now.
Best wishes.
We have 3 VOIP numbers and will never allow them to be absorbed into an ISP bundle that once created can not be unbundled without cancelling the entire service & risking loss of the phone number(s).
Forum TeamGood morning Neildenham
Thanks for posting and welcome to the community.
We can assist with this via PM. I'll send this to you now.
Best wishes.
Why would you want to move a VoIP number to an ISP? It will work with any ISP so shouldn’t need to be tied to VM.
As @Client62 said. Your number is safe with Vonage. Don't trust it to VM and risk more problems if you ever want to move ISPs again.
Virgins phone system is a hybrid of the traditional exchange line & a digital connection. It is not true VoIP, so does not have the facilities that your Vonage line has (plug into any router anywhere, receive landline calls on your Smartphone etc). I moved the other way so as not to be tied to a particular operator or to a line rental charge, which you will have to be paying with Virgin.
