Forum Discussion

marky9074's avatar
marky9074
On our wavelength
2 years ago

Replacement VOIP phone for existing DECT into hub

We currently have an ancient Panasonic DECT system (base and handsets) plugged into the hub (well patched through my home flood wiring). This has stopped working, and given we are on fibre and therefore VoIP there seems little point in buying a replacement DECT phone base?

I started looking at DECT compatible VoIP phones, namely the Yealink ones, and it seems like they are DECT compatible in that you can pair your old existing DECT phones to the base, but doesn't have the ability to plug in to the analogue line in of the hub.

I guess what I am thinking is that as it's using VoIP we can just use any VoIP phone and there must be SIP settings from VirginMedia (maybe I am oversimplifying things).

Anyway, think I have explained it correctly. Any suggestions would be much appreciated on a replacement mid-range phone.

 

  • David_Bn's avatar
    David_Bn
    Forum Team
    2 years ago

    Thanks for your post on our Community Forums marky9074, and welcome back!

    Any modern landline phone or DECT cordless units can be used with VM 21CV hub based lines.

    From previous reading on the Forums, the Panasonic DECT KX-TGC423 handsets with answering machine are recommended by one of our VIPs.

    But as advised, any modern landline phone would be compatible.

    Thanks,

    David_Bn

  • goslow's avatar
    goslow
    Alessandro Volta
    2 years ago

    Your VM landline is not a true VOIP connection. The phone socket on the back of the VM hub behaves like a normal telephone wall socket and is designed for ordinary domestic telephones such as your Panasonic DECT system.

    If you want to use VOIP you would need to sign up with a VOIP service provider.

  • marky9074's avatar
    marky9074
    On our wavelength
    2 years ago

    Thanks for the replies. Okay to rephrase my question - does a phone exist that can be plugged into the back of the VM hub to replace my existing Panasonic DECT system and also be VoIP compatible so that I have the best of both worlds functionality wise.

  • marky9074's avatar
    marky9074
    On our wavelength
    2 years ago

    Hmm yes there is. Looks like there are various Siemens Gigaset phones that can do both.... I will take a closer look at them.

    • goslow's avatar
      goslow
      Alessandro Volta
      2 years ago

      Gigaset do hybrid phones but you'd still need a separate service from a VOIP provider to make use of the VOIP features of the phone. Otherwise you'd be paying for a comparatively expensive phone, to only be able to use the standard DECT features of it on your VM landline.

      • marky9074's avatar
        marky9074
        On our wavelength
        2 years ago

        That's fine, the ones I am looking at are not overly expensive and I would rather futureproof than get another standard DECT phone even if I have no intentions currently to take up a VOIP service.

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    12 months ago

    Seems a little pointless to me. If you lose Broadband or the power goes off you lose both lines. Just got rid of my second line (which was VoIP) & invested in a 4G feature phone. Can use it just for calls, but if the Broadband falls over or the power fails it has full USB & WiFi tethering facilities so I can stay connected.