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Ceekay742's avatar
Ceekay742
Tuning in
5 months ago

Porting my BT number to VM

Hi 

have recently completed a form from Virgin online for transfer of my BT landline number to Virgin Media, but not heard anything back.

The form asks for a BT ref number of some sort  but I assumed the account number would be sufficient but perhaps this is why I have not had any update? 

Hopefully a VM rep will pick this up and advise accordingly.

  • Good afternoon Ceekay742 

    Thanks for posting and welcome back to the community.

    I'll send you a PM now to assist further with this.