Hello - I know there are threads on this but. am also having no luck taking my BT number to Virgin; as per other community users, both BT and Virgin are claiming each other has to start the process.... leaving me in the middle getting annoyed!
Can anyone please assist with a foolproof method of doing this?
Many thanks
David
Hi davidhillwatty 👋
Welcome to our Community Forums and thanks for your post.
Sorry for any issues with the number port.
Can you confirm the number is still active with your previous provider?
Dear Ayisha_B
Thank you for reaching out - I can confirm my BT number is still active.
Many thanks,
David
Thanks for coming back to us davidhillwatty. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
