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- Lee_R
Forum Team
HI cstopforth10 thanks for posting and welcome back to our community. Sorry to hear your number port to your new provider has not taken place. Has your new provider explained why? When did they request it from us?
Regards
Lee_R
- cstopforth10Joining in
The 18 th September I signed up to sky
I got an email from virgin that night saying sky had told them about the transfer on the 27th today and I would keep my number , but my account with virgin still shows open on the app and I haven’t been given my virgin number
- Ilyas_YForum Team (Retired)
Thanks for the reply cstopforth10 👋🏼
Are you able to ring your mobile and see what number comes up?
Let us know and we can take it form there.
Kind regards,
Ilyas.
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