Forum Discussion

Sue05's avatar
Sue05
Joining in
2 days ago

No phone for weeks

Good morning . I’ve had no landline for 2 weeks now . Several phone calls to Virgin , only to be cut off after an hour . I’ve given up now . What do I do . I messaged virgin only to be told to phone .. I’ve lost the will to live with Virgin .. why is it so hard . The calls go through to an Asian person , and I have trouble understanding them . Help 

  • Hi Sue05 👋 Welcome to the community forum! Thanks for posting. 

    Sorry to hear about these issues with your landline service and experience trying to get support. 

    We'd need to take a closer look at the account to see what's happening and help get this resolved. Please keep an eye on your inbox 📩 in the top right corner of the page, for a PM offering help. 

    Thanks for your patience in the meantime! 🌞