Forum Discussion

2607's avatar
2607
Joining in
4 days ago

No home phone

Hi. After the major outage last night my land line is showing’no line’. Online check says no fault. As I have a hearing impediment that means I cannot use a mobile phone how am I supposed to reach them. This phone is vital for me. Thanks

 

 

1 Reply

  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    4 days ago

    Hi 2607, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you're having issues with your landline. Checking here, we can see that your landline should be plugged in to the wall socket. Can you confirm if this is the case?

    If so, when trying to make a call, are you getting a dial tone? 

    Can you also confirm what happens when trying to recieve a call? Does the landline ring?

    Let us know so we can help further.

    Many thanks,