Forum Discussion

Butterfly68's avatar
Butterfly68
Tuning in
12 months ago

New phones probably not working since switchove

I am wondering if my home phone is working correctly after the changeover,   I bought a new phone with a wifi extension for the bedroom   do not get many incoming calls,  but recently 3 people said they had problems phoning me, they just got a brrr on the line as though it was not connecting    I phoned my home number from my mobile from inside the house and it wrang the new phone    so is this a problem and is it intermittent,    I have no way of knowing if I am missing calls,   I am paying for line rental each month

  • Martin_N's avatar
    Martin_N
    Forum Team
    12 months ago

    Hi Butterfly68,

    Thank you for your post and welcome to the community. 

    I'm very sorry to hear about the issue with your landline service. 

    We are happy to take a look into this. 

    I will private message you now to confirm your details. 

    ^Martin