New package - phone
Hi, Can anyone help me I am so confused. I have recently renewed my package which I wasnt going to. (Broadband/tv/phone) On the new contract it says Telephone Line rental, International anytime ch...
Forum Discussion
I have just renewed my package and looking at channel list can't see any difference. I asked about Netflix but she said it wasnt part of package but can be added later. VM appear not to be offering maxit tv. I have anytime chatter and can't see that on new contract. I am also 14 day cooling off period! Hope you get your package sorted it so confusing now when you call
Hi Heather,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear there's been some issues with your package. Checking things here, I can see my colleague has already picked your issue up via your other thread here.
Please make sure you are only posting once about your issue. If you need to update the thread then just reply to your original thread rather than creating a new one. We understand it's frustrating when something's not right however posting more than once about the same fault makes the boards look busier than what they actually are. It also means we could take longer to reply due to needing to sift through duplicate posts. We'll leave this with them to avoid multiple agents working on the same thing.
Thanks,