New customer - Landline not setup

Question

Hi, I'm a new customer and I didn't receive any cables to set up my landline. Just wondering what is the best way to request these. Customer service or is there a bot? Thanks&nbsp;

jpeg1 · Answer

Ring the Installations number 0800 052 1734

Gareth_L · Answer

Hello purdy81&nbsp;
Sorry you haven't received the cables for your landline yet.
If you do call the number jpeg1 gave, let us know how you get on.
If needed, we can step in and get one ordered for you from here.
Gareth_L

Client62 · Answer

If you are looking for a VM Hub to BT socket adaptor,&nbsp;&nbsp; save the time &amp; pain of dealing with VM Customer support and order an RJ11 to BT Socket adaptor for about £3 from eBay.

Forum Discussion

New customer - Landline not setup

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