Forum Discussion

purdy81's avatar
purdy81
Just joined
4 days ago

New customer - Landline not setup

Hi, I'm a new customer and I didn't receive any cables to set up my landline. Just wondering what is the best way to request these. Customer service or is there a bot? Thanks 

Landline

3 Replies

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    4 days ago

    Ring the Installations number 0800 052 1734

  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    4 days ago

    Hello purdy81 

    Sorry you haven't received the cables for your landline yet.

    If you do call the number jpeg1 gave, let us know how you get on.

    If needed, we can step in and get one ordered for you from here.

    Gareth_L

  • Client62's avatar
    Client62
    Alessandro Volta
    4 days ago

    If you are looking for a VM Hub to BT socket adaptor,   save the time & pain of dealing with VM Customer support and order an RJ11 to BT Socket adaptor for about £3 from eBay.