Forum Discussion

James19781's avatar
James19781
Joining in
6 months ago

My Home phone goes to answer phone .

My Home phone goes to answer phone . Can someone check my phone and resolve please ?

  • Tudor's avatar
    Tudor
    Very Insightful Person

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.

  • Hi there James19781 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry to hear that you are facing an issues with your landline, to confirm is this going straight to voicemail and not ringing at all? Does the line have a dial tone and are you able to call out?