natepowell01
10 months agoJoining in
lost my old landline number 4 days after switch over
Hi.
My mum left sky to virgin and finally had this completed on Friday. The engineer was great managed to get everything sorted after a month of waiting for replacement cables etc.
Tried ringing her this morning (Monday) and the phone line said. 'You have dialled an incorrect number' thought this was strange. I phoned her mobile and got on with my day. She has rang me tonight and her number is now a completely different number. She has had her old number for 30+ years and is in her 70's and to be honest is has been a bit of a shambles getting her transferred over to you guys.
As I have said before she in her 70's and its affecting her and now its affecting me. Please help.