Forum Discussion

Stepples's avatar
Stepples
Tuning in
2 years ago

Landline worked on Hub 4.0, not working on new Hub 5.0

Hi,  I recently received the new Hub 5 after 2 hassle-free years on Hub 4. My landline was previously connected to the hub 4 via the dongle with no issues.  I switched to Hub 5 tonight and I've no...
Stepples's avatar
Stepples
Tuning in
2 years ago

Hi Kath, 

Thanks for replying! I'm still waiting to hear from the relevant team. Do you have an updated ETA from them?

Thanks again!

  • Alex_RM's avatar
    Alex_RM
    Forum Team
    2 years ago

    Sorry to hear there's still an issue Stepples,

    I've had a closer look at things and it looks like an engineer is now needed, I've popped you over a private message to confirm a few details before arranging this.

    Alex_Rm