Forum Discussion
Kath_P
2 years agoForum Team
Hi Stepples,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear that since the switch to the Hub 5, the phone line hasn't been working. I can see the new hub is active but the provisioning status is set as failed.
I've raised this with the relevant team and they should come back to you directly within the next 24 hours.
Please keep us posted on how things go and if you need further help, you know where we are.
Thanks,
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