Forum Discussion

markfranklin's avatar
markfranklin
Tuning in
2 years ago
Solved

Landline Voicemail not working

A few weeks ago, I decided to get rid of "Voicemail Plus" from my account as I never used the additional features, and switch to the standard free Voicemail. After this, when calling 1571 I was prom...
  • Paul_DN's avatar
    Paul_DN
    2 years ago

    Hi markfranklin,

    Thank you for reaching out to us in our community and welcome back, sorry to hear Voicemail has stopped working since removing the + version, so I can have a look I have sent an invite into a private chat, please look out for the white envelope.

    Regards

    Paul.

markfranklin's avatar
markfranklin
Tuning in
2 years ago

Thank you so much to Paul for quickly resolving this issue for me.  For some reason the number of rings before Voicemail activation had been set to 40.  Paul kindly changed it to a more sensible number and now the problem is resolved.

  • Paul_DN's avatar
    Paul_DN
    Forum Team
    2 years ago

    Hi Mark,

    Glad I was able to help, it took a little tweaking but we got there in the end, if you do need any further help, please do not hesitate to reach back out.

    Regards

    Paul.