Forum Discussion

John-54's avatar
John-54
Joining in
19 days ago

Landline transfer

I’ve just arranged to switch my broadband from EE to Virgin and want to take my landline across too. I’ve just called the Virgin Pre-installation Team and they’ve told me that they can’t do this which I find a bit puzzling!
Who do I need to talk to to check this out and (hopefully) get the landline ported across?

2 Replies

  • Client62's avatar
    Client62
    Alessandro Volta

    I would avoid porting an EE/BT landline into a VM bundle & port it to a SIP / VOIP provider.

    Once in a VM bundle the landline number will be near impossible to port again without VM charging costly early cancellation fees and / or causing months of delays such that the next telco abandons the number porting process risking loss of the number.

  • Hi John-54, 

     

    We can look into for you!

     

    We will send you a PM to get this looked into for you!