My landline is not working, I can't make or receive calls, there is no dialing tone, but the line is not completely dead. I have checked with another handset and checked all connections and still the same. The phone is plugged into a wall socket, not the hub.
Hi there Neroni
Thank you much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that you are facing this issue with your landline, have you received communication from us to say the switch is happening in your area?
Can I ask if the landline is connected via the main or an extension? Are there any other pieces of equipment connected here?
Hi,
No I have not received any communication about a switch in my area.
The landline is connected via the main. I have also tried it in the test socket, but that made no difference. There are is no other equipment connected to the socket. I have a separate broadband connection and that is all working.
Thank you Neroni
I'm going to pop you a private message so we can take a closer look. I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
