Forum Discussion

philip1976's avatar
philip1976
Joining in
2 years ago
Solved

Landline not working.

Landline not working. Message on phone screen says Check Phone Line. No dialing tone. Landline is via the internet. Internet is working ok. Help page says no problems in my area!
  • Lee_R's avatar
    Lee_R
    2 years ago

    Hi philip1976 thanks for posting and welcome back to our community.

    Sorry to hear that your landline is not currently working for you and for any inconvenience this may be causing. I've had a look at our system from our side and cannot find any faults.  I am going to send you a private message to confirm some details. Please keep an eye on your inbox in the top right of your screen.
    Regards

    Lee_R

cab12's avatar
cab12
Tuning in
7 months ago

I have no landline available and have tested the external line-in via the test socket and can still not make a call. The online service status tells me there are no known faults in my area but wonder if this forum can give any further assistance?

Akua_A's avatar
Akua_A
Forum Team
7 months ago

Hi cab12 

Welcome to our community forums and thank you for your first post. Sorry to hear your landline is down and you are unable to make calls. To look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

Thanks,