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Katspur's avatar
Katspur
Just joined
23 days ago

Landline not receiving calls after fibre switch

We just switched the landline to the fibre connection through the hub and, although there is a ringtone and I can call out, the phone is not receiving any calls. Tried resetting the hub, tried the very limited FAQs, ran the tests via the help but nothing.

1 Reply

  • Hi Katspur,

    Welcome to our forums and sorry to hear you are having issues with your landline after the Landline switchover, We can understand the inconvenience caused and we want to do our best to help from here. We are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,