Today, I have experienced issues with receiving incoming calls to my landline. I can make calls but all incoming calls go to VM without ringing internally. As per the Virgin Media help topics, I have rebooted my router but the issues remain. I rang Virgin for assistance but after 45 mins of music, I gave up. Can anyone assist please?
Hi nbootle2,
Thanks for posting and welcome to our community 🙂
Sorry to hear you're having some issues with your line, I've had a look at things from our side, and looks like I'll need to raise this with our technical teams.
So I can confirm a few details with you, I've popped you over a private message.
Alex_Rm
Thanks for joining me over private message nbootle2,
If there's no change in 48 hours, please let me know.
Alex_Rm
Hi Alex,
I have no idea what has been done but suddenly it is working again. It was out for 3 days. Thanks for your help though.
Niall
