As of yesterday, During phone calls on landline, the person on other end doesn't hear anything that I say. I noticed that it also echoes on my end.
No issues in area according to website.
Phone is not on mute/secrecy
Have restarted hub several time, reconnected all wires, still the same issue.
Is this an issue with virgin or my own landline phone?
Make test calls to and from the landline to your mobile to confirm what is happening.
Already done several times.
Hi Dawnshep, thank you for your posts.
We're sorry to hear about the problem you're having 😔
Did the test calls give you any more indication as to what is happening? Or were you just experiencing exactly the same issues?
Please pop back to us at your earliest convenience.
Thank you for your support Client62 👍
Regards,
Daniel
