Pat85
9 months agoTuning in
Landline isn't working
I'm in Poole, Dorset, postcode starting BH16 5. My landline (plugged into a traditional standalone phone socket, not a Virgin hub) isn't working, and hasn't been since yesterday morning, 26th May 2024. It isn't a fault with my handset, it's a Virgin network fault. There was a similar fault on 25th May 2024 for a few hours, but the service then returned. The Virgin Service Status checker does not identify a Phone fault. I cannot phone customer services as I have no other phone I can use. Please can someone confirm this network fault and confirm that Virgin are dealing with it?
Thank you