Forum Discussion

Tudor's avatar
Tudor
Very Insightful Person
12 months ago

How to turn off VM voicemail

I had a fault on my landline when I returned from Tenerife. Booked a technician, came very quickly and was excellent. Easiest way to fix was to convert it to use the Hub connection. This is fine, but I wish to turn off the voicemail feature. So I went to <Help> <Landline> <Managing Your Landline Calling Features>  on this page 

https://www.virginmedia.com/help/landline/managing-your-landline-calling-features  

and then went to the Section free voicemail, select <Landline voicemail> this leads to an O2 page that is for mobile voicemail:

https://www.o2.co.uk/help/digital-services/voicemail

Nowhere can I find what to do!

  • Steven_L's avatar
    Steven_L
    Forum Team
    11 months ago

    Hey Tudor,

    Thanks for your post about the issues with your landline, I would be happy to take a look into this and remove the voicemail feature for you. I would need to confirm a few details via private message, please look out for my message and we can get started.

    Also thanks for alerting us to the incorrect page for voicemail, I have passed this to the team to have it correct as soon as they can. 

    Kind Regards,
    Steven_L