Home phone not working
I switched from Vodafone to Virgin 2 weeks ago. Broadband is working but home phone has engaged tone when dialling and goes straight to voice mail when called. I have contacted Virgin daily to try re...
Forum Discussion
Hi Madeline13
Thanks for your post and welcome to our community.
We're very sorry to hear the landline isn't working.
What model phone handset are you using please?
Is this connected to the broadband Hub via an adaptor?
Please pop back to us when you can.
Gigaset A270H
Phone connected directly into Tel 1 on router
Okay thank you.
I'll send you a private message now to have a closer look at what could be causing this.
Please look out for the envelope in the top right of the page and pop back to me when you can.