Forum Discussion

Anton87's avatar
Anton87
Tuning in
6 months ago

Home phone not ringing out loud

Hi

i have noticed my home phone does not ring out loud.. it used to ring ok until it got switched over from the wall socket and now plugged directly into our Hub.

The phone works ok and can be used to make calls, it just does not ring out.

i do not have another phone to test but lt worked ok until it got plugged into the hub.

I have read a few other other people are having the similar issues, has a fix been found? 
thankyou

3 Replies

  • goslow's avatar
    goslow
    Alessandro Volta

    How old is the telephone you are using? Some from the early 2000s, and before, require a 'ringing capacitor' in the adapter.

    See if you can borrow an different phone from a friend, family member, neighbour etc. and try that to see if it rings.

    You'll then have a better idea if it is a problem with the phone or another issue.

  • Hi Anton87 👋

    Welcome back to our Community Forums and thanks for your post. 

    I am sorry for the issues you are experiencing with your landline.

    Are you able to borrow a handset to see if the issue persists?