I have just signed up with Virgin for broadband and phone. I had BT digital voice and have the number ported over but the handset I am told is incompatible, not recognised on wps. I know I can use an old phone with an adapter but I don’t want to use a cable. Is there a handset I can get which will connect on wifi, with no cables?
WPS is a way of connecting WiFi equipment to your hub/router. It isn't used for telephone connections. The base station for your digital phone should plug into the telephone port of your Hub. The handsets then link cordlessly to the base station.
BT digital voice handsets are specific/exclusive to a BT connection/hub.
A VM landline from the VM hub is works with an ordinary domestic phone.
You can get a regular cordless phone system. Plug the cordless base station into the VM hub TEL1 socket using the VM adapter and use cordless satellite phones around your home as required.
Thank you for replying. The Virgin installation engineer who tried to set up my phone is the one who tried to use wps to link to the BT phone. I was hoping to have the phone base in another room as it was on BT and link to my wfi as it did then.
Most modern cordless systems allow you to have full control of most system functions (including any answering machine controls) from a satellite handset so having the main base station connected to the hub should not necessarily be a problem. You would just need to get a system with enough handsets to cover all the locations you require knowing that the main base station/handset will be next to the VM hub. You would need to check the spec's for your chosen system to make sure you have control of all the functions you need from the satellite handsets.
AFAIK, the BT digital voice system does not use wi-fi for the connection. It uses a bespoke DECT system built into the BT hub and the WPS button is a dual function switch for WPS and also registering the BT phone handsets.
I may have to do this but I still prefer the way the BT phone could link with the wifi without having a cable connections to the router.
Thanks again
See edited add on to my last reply. The BT digital voice handsets don't work via wi-fi and they only work on a BT hub.
The VM phone system is a Hybrid IP system, of which the backend still connects to a conventional telephone exchange. The phone connection uses a separate IP tunnel between the TEL sockets on the hub & the exchange. This therefore is a completely internal connection on the network, does not use the internet & has no connection to your home Wi-Fi/Ethernet network. All DECT cordless handsets sold in high street stores should duplicate the “roaming” facilities you had with the BT system.
For VoIP, only BT provides a wireless DECT connectivity directly to the Smart Hub 2, everyone else such as VM, Sky, Vodafone, etc requires the analogue handset to be plugged into their hub (some directly, others via an RJ11 to BT adapter like VM).
Bear in mind that in the in the early days of Digital Voice a customer could order a free BT Digital Voice phone, but this was withdrawn as being too expensive. So, although you can buy this phone most customers just plug their existing analogue phones into the phone port of the BT Smart Hub 2.
Okay, thanks again
