Forum Discussion

nuttyslack's avatar
nuttyslack
On our wavelength
3 hours ago

Home phone dead again......

Hi,

Our home landline phone was working this morning but now there is no dial tone at all, been working fine for the last 2 years since we had the same problem and with the trouble with the call centre last i thought  it best to post in here again.

Just done a online check and says there are no faults, help :)

4 Replies

  • nuttyslack's avatar
    nuttyslack
    On our wavelength

    Just to add it's the old copper landline not the VoIP (router/hub) as we haven't been switched over yet.

    • Gareth_L's avatar
      Gareth_L
      Icon for Forum Team rankForum Team

      Thanks for your time this afternoon nuttyslack 

      Now we've been able to arrange an engineer's visit, can you please let me know how we get on?

      Gareth_L

  • Hello nuttyslack..

    Thanks for your post. 
    Sorry to hear that the issue with your home phone has happened again.
    I’d like to investigate this for you. 
    If you don't mind, I’ll need to send you a private message to pass security. 
    If you can check the envelope, top right of your screen, that would be great. 
    Regards     
    Gareth_L