Xopher
2 years agoOn our wavelength
Help! My Landline has stopped working - do i need an adapter to switch to the router?
Hi,
Praying someone can help - my landline stopped working a few weeks ago. The handset is just silent, no dialling tone, nothing. When you call a number its silent top. When i call my landline from another phone it seems like it ringing, but my handset is silent and you'd have no idea someone was calling you.
I thought it must be an issue with the handset so bought a new one - but the same thing is happening.
Is this because i need to switch to VOIP via the router? I am just hardline into the old socket.
How do i get an adapter so i can try my handset directly in the router? I have Super Hub 4.
Praying someone can help - I have been trying for 2 days and unable to get through to Virgin Support
Chris