My elderly father is getting scam calls. I’d like to divert the landline to a voicemail that says to call his mobile if they know it. I will also give my mobile to call if they don’t know his mobile. It is easier to block scam callers on mobile.
Consider installing a truecall device on his landline
https://www.truecall.co.uk/category-s/116.htm
When I used one in the past it was 100% effective at screening out scam calls
There are different versions available (some specifically aimed at elderly users) and a web portal where you can see numbers in/out on his line.
Also there are potential call costs to the landline owner when a call is diverted by VM.
Hi underthumb
Welcome to the community forums.
Sorry to hear of your concerns with the amount of spam calls your father is receiving.
He can have a caller divert feature placed on the landline service should he wishes, this is chargeable at £2.25 a month extra and would remove the free voicemail service.
If he'd like to add this to his service, please do contact us on call on 0345 454 1111 / 150 or via SMS over WhatsApp on 0780 308 9684.
On my old BT Response 500 I have calls going to its answering machine after two rings, and the scammers never leave a message.
