Forum Discussion

tjfs's avatar
tjfs
Tuning in
7 months ago

Digital voice switchover

I was due to be switched over in February 2024 and was told this had been paused, but heard nothing since.

What is happening?

Tim

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    7 months ago

    See this post. <removed>

    EDIT - Information as above is incorrect.  Thanks for the update Ayisha_B  

  • Ayisha_B's avatar
    Ayisha_B
    Forum Team
    7 months ago

    Hi tjfs 👋

    Welcome back to our Community Forums and thanks for your post.

    The pause was lifted on 8th April 2024 and we have an article 👉 here with more info.

    You will receive personalised communications with further instructions when we are able to migrate you. 

    Let me know if you have any further questions.

     

    • tjfs's avatar
      tjfs
      Tuning in
      7 months ago

      Thanks - is there a way to find out when this might take place for my line?

      Tim

      • John_GS's avatar
        John_GS
        Forum Team
        7 months ago

        Hi tjfs 

        There's not sadly but we'd be in touch with you directly when it's time. Best,