Forum Discussion

Ben-Jovi's avatar
Ben-Jovi
Joining in
9 days ago

"Chat to us online" button now working

you click on the "pop into your local O2 store" and it links you to an O2 store finder, click on the  "Virgin media community forum" button and it links you here, BUT, when you click the "chat to us online" button, absolutely nothing happens, why are VM doing everything they can to avoid talking to their customers in any way? 


1 Reply

  • Akua_A's avatar
    Akua_A
    Icon for Forum Team rankForum Team
    8 days ago

    Hi Ben-Jovi 

    Welcome back to our forums. Sorry to hear you are having issues when trying to reach our team.  You can chat with our team as seen here, by clicking the "Message us" button along the right-hand side of the page. We can see you are also already speaking to our team on forums via another thread. Our team will aim to best help, so please stay in contact there.

    Thanks,