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Greenacre's avatar
Greenacre
Joining in
1 year ago

Cancellation of service due to move to care home

My mother has moved into a residential care home so needs to cancel her services. I have LPA for her.  She has both phone and broadband from you. Please advise. 

1 Reply

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  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team (Retired)
    1 year ago

    Hey Greenacre Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

    We appreciate you reaching out to us on here.
    We will send a private message to further assist and get this resolved for you.

    Kind regards,
    Ilyas.