Forum Discussion
- Ilyas_YForum Team
Hey Dragonflite95 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼
I'm so sorry to hear about the issues with the phone line you are experiencing.
I will assist you on this matter. 📧
I will send a private message.
Kind regards,
Ilyas. - Ilyas_YForum Team
Thanks for speaking with us today Dragonflite95 on the VM forums. 👋🏼
I'm glad to hear that the issue has now been resolved.
As advised it seems to be a routing issue when the number ported over.
Usually a ticket is raised to fix this but the system had already covered this and managed to re-route the calls thus resulting in your calls now coming in.
Reach out to us for any other queries in future and we'll assist where we can. 🧾
Kind regards,
Ilyas.- Dragonflite95Joining in
Thank you for your assistance in getting this issue resolved.
Your efforts were very much appreciated.
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