Callers to my phone get message.
Callers to my newly ported number get this message, the number you have dialed is not receiving incoming calls please try later. All worked OK on my temporary virgin number.
Forum Discussion
Hey Dragonflite95 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼
I'm so sorry to hear about the issues with the phone line you are experiencing.
I will assist you on this matter. 📧
I will send a private message.
Kind regards,
Ilyas.Thanks for speaking with us today Dragonflite95 on the VM forums. 👋🏼
I'm glad to hear that the issue has now been resolved.
As advised it seems to be a routing issue when the number ported over.
Usually a ticket is raised to fix this but the system had already covered this and managed to re-route the calls thus resulting in your calls now coming in.
Reach out to us for any other queries in future and we'll assist where we can. 🧾
Kind regards,
Ilyas.Thank you for your assistance in getting this issue resolved.
Your efforts were very much appreciated.
