My home phone is set to get the time from Caller ID.
I've just noticed that it's an hour in advance where as it was correct at some point previously. Could it be it's based off a US clock zone and the clock's going forward over there has impacted it?
How can this be checked/validated?
Oh, just seen a related post from two years ago saying the same. Seems it's a known issue.
Why is it not being fixed? It's going to be a very simple config change somewhere!
Forum TeamHi ScottyUK 👋.
Thanks for reaching out to us sorry to hear of the issues that you are facing with the clock on your phone, is this a phone that we have supplied you, or your own handset you have purchased from a third party retailer?
Have you checked on the settings for daylight savings and set to GMT?
Please let us know.
Hi Sabrina,
This isn't an issue with my DECT phone or a setting. It appears VM are sending out the wrong time with Caller ID.
It seems VM have never sorted it out over the years :
Home phone showing +1 hour time from caller id | Virgin Media Community - 5496310
For anyone else with this issue the current status is that VM acknowledge the issue and are looking at "a workaround"
By posting an update it doesn't mean I won't keep in touch with the team.
Are you suggesting you'd prefer me not to post anything in public? If so, why? I was just putting an update up for anyone who may be searching for similar.
Resolved might mean asking on Monday if the problem still exists !
