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tvfan's avatar
tvfan
On our wavelength
15 days ago
Solved

Anytime Chatter

Can anyone please tell me if 0845 and 0870 calls are included in the Anytime Chatter package?

I’ve been on live chat with a VM agent, and they said they were, but all the information I can find online seems to contradict this advice. 

Thank you

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    • tvfan's avatar
      tvfan
      On our wavelength
      12 days ago

      Thank you for the confirmation. When I read the call costs, I thought that may be the case, but the agent was advising me otherwise.
      I obviously mustn’t have called one of these numbers since they switched me from the Talk More Anytime package.I really wish that VM would make things like this clear when they switch you to their new packages. I was under the impression it was a change in name only. Very frustrating when they are actually downgrading your package but charging you the same for it.

      • Steven_L's avatar
        Steven_L
        Icon for Forum Team rankForum Team
        12 days ago

        Hey tvfan,

        Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your new landline package. 

        We'll be sure to pass on your feedback to the team about the way that the packages have changed. 

        Kind Regards,

        Steven_L