0800 numbers not free
Hello, I have been told today that 0800 numbers are no longer free on virgin media is this correct.
Forum Discussion
11 Replies
Who by? A bloke in the pub? Offshore customer services? Mystic Rose at the end of the pier?
Either way it's codswallop as far as the current landline tariff card is concerned
I was told today by virgin when i changed my package
080x calls are free to call from any UK ohone, landline or mobile. This is a regulatory requirement.
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/advice/uk-calling
That is not what i was told today by virgin media customer service
jayjayj wrote:That is not what i was told today by virgin media customer service
I would say I'm surprised...
Can i ask why was i told by 2 members of virgin customer service that 0800 is no longer free from a virgin landline Thank you
Because they outsource their customer support to third parties like Capgemini who don't have a clue!
