Forum Discussion

Thisisrubbish's avatar
Thisisrubbish
Tuning in
2 years ago

Why can’t I watch sky sports?

 I’ve paid for sky through Virgin and managed to log into the sky sports app but the above message comes up. Any help please? 

6 Replies

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    Which channel is it?

    If you are trying to watch Sky Sports Mix or Sky Sports News, these are now available directly from the Virgin TV Go app. Access through the Sky Sports app to these channels has now been blocked by the broadcaster as they are not part of the Sky Sports subscription package.

    • japitts's avatar
      japitts
      Very Insightful Person

      nodrogd wrote:

      Access through the Sky Sports app to these channels has now been blocked by the broadcaster as they are not part of the Sky Sports subscription package.


      Interesting, because I don't see this. SS Mix & SS News are still available on both the TV Go app & Sky Sports app for me - as they always have been.

      Doesn't alter the point that it's always useful to be clear on specific channels with these queries - which many people omit to mention.

    • Thisisrubbish's avatar
      Thisisrubbish
      Tuning in

      So despite paying for the sports channels through virgin I can’t watch the sky sports channels on the go in any format?

      • Ashleigh_C's avatar
        Ashleigh_C
        Icon for Forum Team rankForum Team

        Hi there Thisisrubbish 

        Thank you so much for your post and welcome to the community forums, it's great to have you here. 

        I am so sorry that you have faced this issue with your service! If you are subscribed to these services then you should be able to use the app, have you been able to try on an alternative device at all? 

  • Hi Thisisrubbish 

    Welcome to the community forums 

    Sorry to hear you're having issues with the Sky Sports app at this time. 

    Do you see this error on all channels or just the one channel? 
    Does this affected all the programmes on this one channel or all of them?