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Maxwellplum's avatar
Maxwellplum
Dialled in
2 years ago

Virgin tv go app error messages

All of a sudden today when trying to watch programmes in my iPad or iPhone, I keep getting this message for every programme I’ve recorded… any ideas 🤷‍♀️

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  • Tom_W1's avatar
    Tom_W1
    Icon for Forum Team rankForum Team
    2 years ago

    Hi Maxwellplum thanks for your post here in the Community although we're sorry to hear of the concerns you've raised here.

    Can you confirm if this is still happening today for you?

    Have you tried to reinstall and uninstall the app to see if this helps?

    Many thanks

      • Beth_G's avatar
        Beth_G
        Icon for Forum Team rankForum Team
        2 years ago

        Pleased to hear that Maxwell. Give us a shout if you need anything else.

        Have a great weekend 😊