Forum Discussion

magistermonkey's avatar
magistermonkey
Just joined
2 months ago

Virgin TV Go- Recordings

Have been unable to view recorded content on my iPad for several months - Message 

This recording is only available on your home network.

 

I have checked, double checked, deleted and reinstalled app, removed and re added devices etc. Still no luck

3 Replies

  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    31 days ago

    Hey magistermonkey, thank you for reaching out and we are sorry to hear about your TV GO issue.

    What ipad model do you have and what IOS is it on?

    Have you updated the ipad recently ?

    • Akua_A's avatar
      Akua_A
      Icon for Forum Team rankForum Team
      26 days ago

      Thank you for your response. Can you let us know if the issue persists after updating your iOS operating system? Also, do you get the same message when accessing TV GO here?

      Thanks,