Virgin tv anywhere registration glitch

I made a post on this issue if you search for Virgin Tv Go Register Device Annoyance you will see my post its pathetic to say the least funny how SKY Go works better ! What you need to do is to get virgin to reset the virgin tv go which is a pain in the ass as a few days later your back to square one my friend no wonder  virgin media have record complaints not saying all on this issue but there are people having issues that you described