unable to watch anything on tv go

Hey leighlad, thank you for reaching out and I am sorry to hear you are having some issue watching content on TV GO, also a very warm welcome to the community.

Not always is content available to stream on the app, for example EastEnders catch up needs to be watched on iplayer.

Can you try TV GO on another device such as phone?

hi

I want to watch CNBC live on pc in office. i am too old to be able to see the detail of stock prices on a phone. i have absolutely no interest in watching catch up on iPlayer, especially EastEnders. CNBC is one of the channels VM says should work.

I switched off wifi, pc etc. removed all cookies, reset the device name etc. today I could hear several stations including CNBC, but no picture. so, the content is obviously streaming ok, but no idea why no picture. the picture for this station is very important. I get the station in my tv package.

even though I can hear it, I still get the screen message "sorry we can't play this at the moment 0"

so, none of the messaging makes sense, because it obviously plays the sound but not picture.

still confused

Graham

Channels provision on TV Go is subject to rebroadcast agreements. Some broadcasters will allow streaming on portable devices only, or even specific devices or operating systems. Sometimes individual programmes can also be blocked due to specific broadcast rights issues for that programme.

I have to admit, of all the operating systems you can use with TV Go, Windows driven devices seem to have the most restrictions.

all channels have the same issue. i can get tv go on my mobile but i want it on my pc. i get sound now on pc. there is a symbol in the top right of the screen which looks like picture in picture. if i click on that, there is a mini picture which appears for less than a second in the bottom left of the screen, then disappears. so there is obviously something blocking the picture, it must be getting through. no add ons (as far as i am aware) and no pop up blockers switched on. still stuck. otherwise it still says not available, we can't play this at the moment 0. the thumbnail of the different tv channels does update every now and then to what is playing on the tv. bbc i player works on pc.

magically it seems to have fixed itself after 3 weeks. did nothing else at my end other than right clicking on the screen and selecting refresh. can't believe it was that what solved it