Forum Discussion

kbarrett59's avatar
kbarrett59
Tuning in
10 days ago

Unable to access sky sports on iphone

For several weeks I have tried to log in to watch live sports on my iphone and ipad. I am able to get to the login stage inputting my user name and password, then I get the message "apologies we cannot load these pages at the moment - try again". I have tried again several times and cannot get access. 

Has anyone had the same issues and found a solution? Trying to contact VM for support is impossible. I am still waiting for a Whatsapp response after several hours!

5 Replies

  • kbarrett59's avatar
    kbarrett59
    Tuning in
    19 hours ago

    When I try to login, I seem to get all of the way through login and then I get the message  “Apologies we cannot load that page at the moment - please try again”

    I have tried again several times and it is not working. I am getting to the point where I am going to give up and switch providers.

     

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    9 days ago

    Hello kbarrett59,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your Sky Sports login. 

    Have you created a new Virgin Media O2 ID? You will need to do this before being able to login to Sky Sports.

    Kind Regards,

    Steven_L

    • kbarrett59's avatar
      kbarrett59
      Tuning in
      3 days ago

      U believe that I have created a new ID, but how do au confirm that it is working?

      • kbarrett59's avatar
        kbarrett59
        Tuning in
        3 days ago

        Sorry about the typos - I believe that I have created a new ID, how can I confirm that it is working?