Forum Discussion

sueelizabethcam's avatar
sueelizabethcam
Joining in
2 months ago

tv go sign in problem

the virgin tv go app wont let me sign in, i click on sign in and it shows me the red virgin tv go screen but nowhere to sign in then loops back to the page asking me to sign in? 

  • Hello sueelizabethcam,

    Welcome back to the Community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your TV go sign in page. Have you received any error messages when trying to login? Are you trying to login with your primary email account?

    Kind Regards,

    Steven_L

    • sueelizabethcam's avatar
      sueelizabethcam
      Joining in

      Hi it goes to the red screen with the virgin sign but there isn't a login option just a full, screed of red and the v logo. Thanks