Forum Discussion

DB89's avatar
DB89
Joining in
4 months ago

TV control App

Hi. I have the Virgin TV control App but it rarely let's me watch football matches I've recorded. Sometimes it does, but most of the time it doesn't and especially not the premier league games on TNT sports. Does anyone know why this is please?

  • japitts's avatar
    japitts
    Very Insightful Person

    What happens when you can't watch a particular programme? Do you get an error message or onscreen warning - and if so, what does that say?

    Can you cite specific programmes that are problematic - and if sporting events, whether there's any difference between live and replays/highlights?

    • Alex_RM's avatar
      Alex_RM
      Forum Team

      Hi DB89,

      Thanks for posting and welcome to our community 😊

      Sorry to hear you're having some issues with the TV app, can you confirm what japitts is asking so we have a few more details on the issue?

      Alex_Rm

       

      • DB89's avatar
        DB89
        Joining in

        Thanks for your replies & sorry about my delayed response; I was waiting for another Saturday lunchtime game so I could take a screenshot!