Forum Discussion

plantlover's avatar
plantlover
On our wavelength
2 years ago
Solved

TV control app not working after renewing contract

I renewed my Virgin contract last Wednesday. Subsequently I have lost the use of the TV control app on both iPad and iPhone. It gives the error message that I have signed in successfully but no valid...
TV Control app
V6
  • Matthew_ML's avatar
    Matthew_ML
    2 years ago

    Thank you for sending this over.

    We was aware of an issue affecting customers however this has now been resolved has this started working for you? 

plantlover's avatar
plantlover
On our wavelength
2 years ago

It’s working again, well done the IT team, I hope they are sorting this for all the others on here that have reported the same fault. Thanks.