gavinb21
4 months agoTuning in
Registered devices PC
Hi
This is not a new problem but new to me, the PC keeps registering as a new device each time i start viewing a channel and i have not Device spots let now after 5 days.
A little help ?
Gavin
Hi
This is not a new problem but new to me, the PC keeps registering as a new device each time i start viewing a channel and i have not Device spots let now after 5 days.
A little help ?
Gavin
Hi Gavin,
If you use the web app or a computer browser, you’ll need to use the same browser each time with Virgin TV Go. Using a different browser, clearing cookies, or using incognito mode will be seen as a new device, as will using a VPN.
Also ensure you’ve got cookies enabled in your browser, that virginmedia.com is listed as a trusted site, your browser is set to allow protected content, and you allow pop ups from the Virgin TV Go website.